Privacy Policy

Introduction

Ground Inc. ("Company", "us" or "we") respects your privacy and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://groundtech.co (discussed in this policy as the "Website"), when you use our Platform or API, when you create an account with us to use the Website, and our data collection and handling practices.

This privacy policy is part of the Terms of Service applicable to the use of our Website. Please review this policy together with the Terms of Service, to understand all of your rights and obligations, and how we operate our Website.

YOU ACKNOWLEDGE THAT WE USE SERVICE PROVIDERS AND THIRD-PARTY TECHNOLOGIES, INCLUDING COOKIES, PIXELS, WEB BEACONS, ANALYTICS SERVICES, AND OTHER TECHNOLOGIES THAT TRACK YOUR ACTIVITIES AND COLLECT DATA ABOUT YOU AS YOU NAVIGATE OUR WEBSITE. THESE THIRD PARTIES AND SERVICE PROVIDERS MAY INTERCEPT YOUR COMMUNICATIONS, COLLECT DATA ABOUT YOU, MONITOR YOUR INTERACTIONS WITH THE WEBSITE, TRACK YOUR ACTIVITIES ON OUR WEBSITE AND ACROSS DIFFERENT CHANNELS, AND MAY COLLECT ENOUGH INFORMATION ABOUT YOU AS YOU USE OUR WEBSITE TO BE ABLE TO IDENTIFY YOU ON THEIR OWN PLATFORMS. BY USING THE WEBSITE, YOU SPECIFICALLY CONSENT TO THIS INTERCEPTION, TRACKING AND DATA COLLECTION.

This privacy policy applies to information we collect:

• On the Website;
• On our Platform;
• Through deployment of our API;
• In email, text, and other electronic messages between you and the Website;
• When you interact with our advertising and API on third-party websites and services, if such advertising or API integration include links to this policy; and
• Through any other means associated with or relating to the Website.

This policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to the terms of this privacy policy.

This privacy policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the privacy policy periodically for updates.

Information about Children

Our Website is not intended for children under eighteen (18) years of age. No one under age eighteen (18) may use the Website.

Information We Collect About You and How We Collect It

We and our service providers may collect several types of information from and about users of our Website (some of which is considered "personal information" pursuant to applicable law), including:

• Identifiers, such as name, mailing address, e-mail address, telephone number, or any other information that the Website collects, which applicable law may consider personally identifiable, personal information, personal data, and other such designations;
• Information about the device you use to access the Website;
• Your IP address, onchain address, Identifier for Advertisers ("IDFA"), Android/Google Advertising ID, International Mobile Equipment Identity ("IMEI"), or another unique identifier;
• Your device characteristics and functionality (including information about your operating system, hardware, mobile network, browser, browser language, etc.);
• Your bank account details;
• Referring and exit web pages and URLs;
• Your browsing history, including the areas within our Website that you visit and your activities there, including remembering you and your preferences;
• Your device location based on your IP address;
• Certain other device data, including the time of day you visit our Website; and
• Information about your internet connection and internet provider.

We and our service providers collect this information:

• Directly from you when you provide it to us, such as when filling in forms on the Website;
• Automatically as you navigate through the Website, including through the use of cookies, web beacons, and other tracking technologies and analytics services;
• From third parties, for example, our business partners and service providers;
• When you provide information through third-party identity verification widgets (KYC providers);
• When your information is shared through system integration (APIs) from dedicated KYC/KYB providers;
• Records and copies of your correspondence (including email addresses), if you contact us through the Website;
• When you engage in transactions on our Website;
• When you run searches on our Website; and
• When you contact our customer service agents, if available.

Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use third-party automatic data collection technologies to collect certain information about you, your equipment, your technology providers, and your activities. The technologies we use for this automatic data collection may include cookies (or browser cookies), Flash cookies, web beacons, pixels and tags, embedded scripts, ETags, fingerprinting, recognition technologies, and log files.

You acknowledge and understand that our service providers will be collecting this information about you, and may monitor and intercept your communications and actions on our Website as you browse, interact with or use certain functionality. These service providers may use the information they collect for their own benefit, without any restriction. You specifically agree to this arrangement.

Third-Party Service Providers

We use the following third-party platforms in connection with operating our Website and Platform. In each case, sensitive data such as authentication tokens is redacted.

• PostHog — product analytics, session replay, and operational monitoring.
• Grafana — system metrics, server-side logs, and performance dashboards.
• Supabase — managed PostgreSQL database for storage, retrieval, and management of application data.
• Google OAuth — optional authentication. If you connect via Google, we may collect your profile picture, email address, and other information you have authorized Google to share with us.
• Slack — internal operational alerts and notifications. No sensitive user data is included in these notifications.
• X (Twitter) — advertising. X may collect information about your views or interactions with ads.
• LinkedIn — advertising. LinkedIn may collect information about your interactions with ads and share additional account information with us.

Do Not Track

Given the lack of a standard in the industry or any clear regulatory guidance on this issue, we do not comply with DNT signals from your browser at this time.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you;
• To provide you with information, products, or services that you request from us;
• To provide you with notices about your account and/or the Website;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
• To notify you about changes to our Website or any products or services we offer;
• To develop and improve our products and services; and
• For any other purpose with your consent.

Updating Personal Information

If you would like to change your contact information, please contact us at support@groundtech.co.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy to our affiliates, contractors, service providers, and other third parties we use to support our business. We may also disclose your personal information to comply with any court order, law, or legal process, or to protect the rights, property, or safety of Company, our customers, or others.

Data Security

We have implemented measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through or collected through the use of our Website. Any transmission of personal information is at your own risk.

For California Residents

California Civil Code Section § 1798.83 permits users of our Site who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding year. To make such a request, please send an email to support@groundtech.co.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account, if applicable. The date this privacy policy was last revised is identified at the top of this page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Ground Inc.
2108 N Street, Number 13574
Sacramento, CA 95816
support@groundtech.co